According to Chapter 11 of The Health Care Quality Book, the goal
of patient safety in health care is for no patient to experience “unnecessary
harm, pain, or other suffering” (Ransom, Joshi, Nash, and Ransom, 2008, p.
244). The book defines a patient’s personal experience of injury or harm
resulting from a medical event as an adverse event. This is why the perspective
of the patient is the most important determinant as to whether an adverse event
has occurred.
Adverse events can be caused by
human errors, such as administering to a patient the wrong type or wrong dosage
of medicine, resulting in harm coming to the patient. These errors can also
occur and not be adverse events in the case of the error not causing any harm
to the patient. An example of an error not causing an adverse event could
include the administration of the wrong medicine to a patient when the error is
caught before the patient ingests the medicine. While an error was still made,
no harm came to the patient and the patient still views the care as
satisfactory.
Alternatively, adverse events can
be caused by the nature of a surgery or procedure with widely known or common
complications. For example, in a surgery with common complications that do not
derive from human error, an adverse event can occur even if the surgeons,
doctors, and nurses perform their duties perfectly.
When an adverse event occurs, such
as the death of a patient, there is always someone who wants to assign blame. It
is unfortunate that this often leads doctors to lawyer-up in preparation for a
malpractice lawsuit. In class, it was discussed that very often the families of
the deceased simply want an explanation and apology from those responsible, not
a lawsuit; however, an explanation and apology can be seen as an admission of
guilt and can potentially be used against the defendants in court. I wish there
could be more of a culture of learning from mistakes instead of hiding them so
that others could learn from them and hopefully decrease their frequency.
Ransom, E. R.,
Joshi, M. S., Nash, D. B., Ransom, S. B. (2008). The health care quality book: Vision, strategy and tools (2nd
ed.). Chicago, IL: Health Administration Press.
No comments:
Post a Comment